TERMS AND CONDITIONS
Effective date: 1st July 2024
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1. Introduction​
Welcome to www.singingsunflower.com (“we”, “us” and “our”). These terms and conditions outline the rules and regulations for the use of the website owned and operated by Lindsey O'Connor. It serves as an informational platform to describe and offer flower essence therapy services managed through the Practice Better platform. These Terms govern your use of the website and participation in any programs or services offered.
By accessing this website, you accept these terms and conditions in full. Do not continue to use www.singingsunflower.com if you do not accept all the terms and conditions stated on this page.
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2. Definitions
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"Client" refers to any individual who engages with this website for the purpose of receiving services outlined on www.singingsunflower.com.
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"User" refers to anyone who accesses the website.
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"Services" includes all information, programs, and services available from www.singingsunflower.com and facilitated through Practice Better.
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"Content" refers to all text, information, and materials provided on the website.
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"Program" refers to any structured service package offered, including initial consultations and follow-up activities.
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3. Eligibility
To access or use the website and services, you must be at least 18 years old and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and services if doing so is prohibited in your country or under any law or regulation applicable to you.
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4. Nature of the Website
www.singingsunflower.com is a purely informational website that outlines the flower essence therapy services. The actual booking and financial transactions are managed through the Practice Better platform, a third-party service. This site does not process bookings or payments directly.
5. Program Description
www.singingsunflower.com offers specialized programs in flower essence therapy aimed at enhancing personal wellness. Each tailored program includes the following components:
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Initial Consultation Session: A comprehensive 90-minute session to assess client needs and establish wellness objectives.
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Development of Individualized Treatment Plans: Based on the initial consultation, a personalized treatment plan involving flower essence therapies is formulated to address specific wellness goals.
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Follow-Up Consultation: Scheduled two weeks after the initial session, this 20-minute call allows for progress assessment and necessary adjustments to the treatment plan.
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Personalized Flower Essence Remedy: Clients receive a 30ml bottle of a custom flower essence blend, prepared to support the individual's treatment plan.
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Ongoing Communication: Clients have continued access via the Practice Better platform for communication during business hours, ensuring consistent support throughout the duration of the program.
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You understand and agree that the services provided by www.singingsunflower.com are designed to supplement, not replace, medical treatment. They are not intended for use in diagnosing, curing, mitigating, treating, or preventing diseases. Clients are strongly encouraged to maintain regular medical care and consultations with their healthcare providers.
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6. Account Registration and Management
To fully engage with the services provided at www.singingsunflower.com, clients may need to register and create an account on the Practice Better platform. Users are responsible for maintaining the confidentiality of their account information, including passwords, as well as all activities that occur under the account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
7. Fees and Payments
All fees associated with the services provided by us as described on www.singingsunflower.com are processed through the Practice Better platform. Payment details, including methods accepted (such as credit card and PayPal), timing of payments, and any other related financial conditions, are clearly stated during the booking process on Practice Better. Fees must be paid in accordance with the terms specified at the time of booking.
8. Refund Policy
We do not offer refunds for any services provided under any program available through www.singingsunflower.com. Clients are responsible for full payment of fees for the entire duration of the program, regardless of whether the client completes the program. This no-refund policy shall be communicated during the enrollment process and is intended to encourage client commitment and ensure the sustainability of service provisions. Please refer to the Refunds and Cancellation policy for more information on this section.
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9. Consultation Booking and Cancellation
Clients may book consultations and other services through the Practice Better platform, which manages all scheduling logistics. Clients are required to notify us or through the Practice Better platform at least 24 hours in advance to cancel or reschedule an appointment. Failure to provide timely notice will result in the forfeiture of the appointment at Lindsey's discretion, and may not be rescheduled.
10. Client Responsibilities
Clients are expected to fully cooperate with us and provide all necessary information that may be required to effectively deliver the services. This includes, but is not limited to, accurate health information, adherence to prescribed flower essence regimens, and timely communication regarding any concerns or adjustments needed in their treatment plans. Failure to comply with these responsibilities may impact the effectiveness of the services provided.
11. Provider Commitments
We commit to providing high-quality services in accordance with the descriptions provided on www.singingsunflower.com. She commits to being accessible for communication via the Practice Better platform during the specified business hours and to respond to all client communications within 48 hours. We ensure that all interactions and services will be conducted professionally and with respect to client confidentiality.
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12. Intellectual Property Rights
All content included on www.singingsunflower.com, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Lindsey O'Connor or her suppliers and protected by copyright and other intellectual property laws. Clients may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute such content in any form without Lindsey’s prior written consent.
13. User Content
Users may post reviews, comments, and other content to www.singingsunflower.com where such features are available. Users grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. The user must ensure that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.
14. Privacy Policy
For information regarding the collection, use, and sharing of personal information, users are directed to the Privacy Policy of www.singingsunflower.com. This policy is integral to using our services and outlines how personal data is handled to ensure user privacy and compliance with applicable laws.
15. Cookie Policy
www.singingsunflower.com uses cookies to enhance user experience, track website usage, and personalize content. For a detailed explanation of how cookies are utilized on the website, users are directed to the Cookie Policy. This policy provides information on what cookies are active on the website, how they are used, and how users can manage their settings.
16. Disclaimers
Lindsey O'Connor offers flower essence therapy services through www.singingsunflower.com intended to enhance personal well-being. However, these services are not substitutes for professional medical advice, diagnosis, or treatment. Users are encouraged to continue regular consultations with qualified healthcare professionals for any health concerns or conditions. Lindsey O'Connor makes no guarantees regarding the effectiveness of the treatments or programs and disclaims all liability for any loss or damage that may arise from the use of her services.
While the therapies provided are generally safe and recognized as non-invasive, they may carry potential risks including allergic reactions or interactions with other medications. It is crucial that clients inform Lindsey of all their current health conditions, treatments, and medications to safeguard against any adverse effects. Lindsey is not liable for any harm resulting from undisclosed health information or from clients not adhering to professional medical advice.
The effectiveness of flower essence therapies can significantly vary among individuals. Although many clients experience improvements in their well-being, www.singingsunflower.com does not promise or guarantee specific health outcomes. Clients should maintain realistic expectations about the results of their personalized therapy plans.
By using www.singingsunflower.com and engaging in its programs, users acknowledge and agree to these terms, understanding the scope and limitations of the services provided.
17. Limitation of Liability
To the fullest extent permitted by law, Lindsey O'Connor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
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Your access to or use of or inability to access or use the services;
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Any conduct or content of any third party on the services;
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Any content obtained from the services; and
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Unauthorized access, use, or alteration of your transmissions or content.
18. Indemnification
You agree to defend, indemnify, and hold harmless Lindsey O'Connor, her employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of www.singingsunflower.com, by you or any person using your account and password, or b) a breach of these Terms.
19. Prohibited Uses
In addition to other prohibitions as set forth in these Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
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20. Termination and Suspension
Lindsey reserves the right to terminate or suspend your access to www.singingsunflower.com immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
21. Modifications to the Service and Prices
Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
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22. Modifications to Terms and Conditions
We reserve the right, at her sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use www.singingsunflower.com.
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23. Governing Law
These Terms shall be governed and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
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24. Dispute Resolution
Any disputes arising out of or in connection with the terms, services, or any purchases made through www.singingsunflower.com shall be amicably settled through mutual consultation and negotiation. If the dispute cannot be settled amicably within a reasonable period, the parties agree to submit to mediation prior to pursuing any other available legal or administrative remedy.
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25. Severability
If any provision or part of a provision of these Terms is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
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26. Entire Agreement
These Terms and Conditions and any policies or operating rules posted by Lindsey on www.singingsunflower.com or in respect to the service constitute the entire agreement and understanding between you and Lindsey O'Connor. These terms govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Lindsey (including, but not limited to, any prior versions of the Terms and Conditions).
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27. Feedback and Contact Information
Feedback, comments, requests for technical support, and other communications relating to the website should be directed to Lindsey through the contact information provided on www.singingsunflower.com. Lindsey welcomes your suggestions and feedback on how to improve the services and products offered through her website.
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28. Effective Date
These Terms and Conditions are effective as of 1st July 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.